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I had some difficulties with my velocity unit tracking all my lifts consistently and accurately. When I reached out for support from the Vitruve team, they were very responsive and helpful in helping me troubleshoot my issues. More than one staff got in contact with me to help resolve the difficulties I was having. The staff were always polite and quick to respond to me. I can tell they stand behind their product one-hundred percent. I will continue to support this company knowing they have excellent customer service.
I had a great experience with Vitruve! The customer service was second to none. All of my questions were answered in a timely manner and they even scheduled a video chat with me to make sure I knew how to use everything properly.
From the the first contact with Vitruve and their team, it has been nothing less than steller. The encoder is by far one of the best I have used and their Teams Software is fantastic. Simple and easy to use for my athletes to understand. I love the leader board aspect of the software as well to get my athlete competeting. Customer serivce has been wonderful and tey are always quick to respond or help. They are constantly improving their product to make sure it is the best out there. I would recommned buying it for your team or yourself!
Good product, with a proper functioning app. Questions about anything are really fast answered.
The Vitruve device has been used with our athletes at Kabuki Strength for over a year now. We've loved the simple yet robust design and the accuracy of feedback. I highly recommend this device if you are interested in using velocity feedback in your training.
We've been using the unit for a while now and it's been a really great tool for our training. The unit makes it way easier to determine the proper loads for that day. Customer service is really good as well. We had some questions about the unit and they were really friendly and quick to respond. Android support is coming on the 26th of November and really looking forward to that as well!
I've been using it for the last 5 years or so and it was a game-changer for me and my athletes. I´ve tried almost every single VBT gadget on the market and with no doubt, this is the most accurate, reliable and user-friendly device money can buy.
Vitruve has been an incredible tool for me as a coach. The unit and app are both extremely easy to use and reliable. The team at Vitruve and customer support is always great. I highly recommend to all coaches!
I have been using Vitruve Encoders for almost 2 years now and can confidently say that is the best LPT and mobile app on the market when considering price, reliability, interface, software features, customer service, and innovation. We are able to train 300 youth athletes/day using only 6 encoders. For some advanced athletes we perform advanced Load/Velocity profiling and prescription while the majority of our athletes in both MS and HS use the device for acute feedback and velocity zones. Vitruve has the comprehensive ability to perform some of the most advanced VBT strategies/methods and the convenience of the simplest applications as well. If you're looking for an affordable, yet capable VBT solution, Vitruve is the answer!
I have been using the device for over a year. As I pro athlete I need to track my performance and pay attention to detail. I get to travel a lot, so having a easy to carry and light device is mandatory. The app is super smooth at use, even if I might use 20% of all the data available. Last but not least, the live "voice-feedback" is F*ing amazing for both MOTIVATION and performance. I can't work out without it no more. A must have for ANY athlete looking to improve their performance.
Ordering and set up was smooth. All emails were answered right away. Very impressed with their customer service.
I'm a full time Strength & Conditioning Coach from Bologna, Italy, and I work with many powerlifters and team sports athletes. With Vitruve, I can finally have objective data to support my coaching & program design. Vitruve is a great product at a competitive price. It has great functionalities such as the "beep feature" for Velocity Loss, 1RM estimation and it makes training a much better experience. I also often work with athletes through remote coaching and I've already suggested the product to many of them: being able to see objective data as overlay on video is a GAME CHANGER. Since I started using the product, I honestly can't see how I could go back to designing training programs and coaching without Vitruve. My athletes are loving Vitruve as well, because it encourages a competitive environment (within themselves and against each other) through looking at real time data: they seem to be enjoying training even more, which is HUGE. Absolutely great!
Great product and great customer service! They answered every question I had promptly and the bar velocity measurement was very user friendly. It could not be easier to read or interpret. I have priced out a few different companies and these are by far the cheapest and most accurate for the money. They also offer an excellent warranty to replace anything that gets busted, which is how I can easily sell them to the people who do my budget!
The encoder is AN AMAZING PRODUCT!!! I love seeing what velocity I’m exerting for each lift, as well as the data that supports it. Seeing what my e1RM performed on that day was extremely helpful is determining what loads I should use for my working sets. Thank you for an outstanding product! Please continue to push the envelope on strength performance!
Improvements over time from a basketball player in trap bar deadlift exercise. After 5 months, he can lift the same weight much faster, a 50% faster more or less with all the different loads. We don't need to know the daily 1RM, we can ensure he's becoming stronger, just improving the velocity for the same load.
We ship worldwide and it usually takes 2 to 4 business days to arrive.