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We offer free shipping on all orders over $150.
| Region | Carrier | Delivery Time |
|---|---|---|
| USA | UPS | 3–7 business days |
| Mexico, Canada | UPS | 3–7 business days |
| Spain, EU | Correos / UPS | 3–5 business days |
| Rest of the World | UPS | 3–7 business days |
If your country is not listed at checkout, we are currently unable to ship to your location due to carrier limitations.
Please note that we cannot ship to:
APO/FPO addresses
PO Boxes
Parcel lockers
These locations make it difficult to track packages and increase the risk of misdelivery or loss.
To ensure there are no lost or stolen parcels, we send all shipments by courier requiring a signature on delivery.
If you receive a notice stating delivery was attempted while you were out, please follow its instructions regarding alternate delivery date or parcel pick-up.
Once your order is processed and shipped, you’ll receive an email with a tracking number from either UPS or Correos, allowing you to track your package in real time.
Once your order has been sent, we are unable to make changes or cancel your order. Please contact UPS or Correos to make changes on the delivery.
Orders shipped within the European Union include all applicable duties and import fees, covered by Vitruve.
For all other countries, orders are shipped Delivery Duty Unpaid (DDU). This means:
You are responsible for import duties, taxes, or customs fees.
Charges are assessed individually by local customs.
Please check with your local customs office for more details before placing an order.
Legal information
The site https://vitruve.fit and all subdomains are operated by: SPEED4LIFTS S.L CIF: B87970026 Address: Calle Río Segre Nº8, 5ºC, 28935 Móstoles, Madrid
Hereinafter referred to as “VITRUVE”
