SHIPMENT TIMES

VITRUVE

Updated 27th June 2025




Free Shipping

We offer free shipping on all orders over $150.


Estimated Delivery Times

Region Carrier Delivery Time
USA UPS 3–7 business days
Mexico, Canada UPS 3–7 business days
Spain, EU Correos / UPS 3–5 business days
Rest of the World UPS 3–7 business days

 


Shipping Restrictions

If your country is not listed at checkout, we are currently unable to ship to your location due to carrier limitations. 

Please note that we cannot ship to:

APO/FPO addresses
PO Boxes
Parcel lockers

These locations make it difficult to track packages and increase the risk of misdelivery or loss.



Signature on Delivery

To ensure there are no lost or stolen parcels, we send all shipments by courier requiring a signature on delivery. 

If you receive a notice stating delivery was attempted while you were out, please follow its instructions regarding alternate delivery date or parcel pick-up.



 

Tracking Your Order 

Once your order is processed and shipped, you’ll receive an email with a tracking number from either UPS or Correos, allowing you to track your package in real time.


 

Order Changes & Cancellations

Once your order has been sent, we are unable to make changes or cancel your order. Please contact UPS or Correos to make changes on the delivery. 


 

Duties & Import Fees

Orders shipped within the European Union include all applicable duties and import fees, covered by Vitruve.

For all other countries, orders are shipped Delivery Duty Unpaid (DDU). This means:

  • You are responsible for import duties, taxes, or customs fees.

  • Charges are assessed individually by local customs.

  • Please check with your local customs office for more details before placing an order.

 


 

Legal information

The site https://vitruve.fit and all subdomains are operated by: SPEED4LIFTS S.L CIF: B87970026 Address: Calle Río Segre Nº8, 5ºC, 28935 Móstoles, Madrid
Hereinafter referred to as “VITRUVE”

 
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